Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Since orders are sent to our printer immediately upon placement to ensure fast delivery, we can only accept cancellations within 1 hour of your order being placed. Please contact us right away if you need to cancel.
Orders are sent to our printer immediately, so we're unable to change shipping addresses after checkout. Please review your shipping address carefully before completing your purchase. The one exception is canvas orders, which can be updated within 6 hours of placement.
Since all items in our shop are made to order, we unfortunately cannot accept returns. To avoid surprises, we recommend:
- Reading the complete product description thoroughly
- Reviewing all product images carefully
- Paying special attention to product type options (for blankets and canvases, we offer different styles like woven, minky sherpa, rolled, unframed, and framed)
Taking a moment to review these details before ordering will ensure you get exactly what you're looking for.
Most orders arrive within 1–2 weeks from the time you place your order (including production and shipping time).
If your order has already shipped:
- Check the tracking information provided in your Etsy order
- We don't have access to information beyond what the carrier provides
If your order hasn't shipped yet:
- Most take 1–5 business days to print before shipping
- This may extend longer during busy seasons
If tracking is stuck:
- If tracking hasn't updated in at least 3 business days, please reach out and we'll investigate
Need it sooner? If you have a tight deadline, please contact us before placing your order. We're unable to expedite printing or shipping after an order has been placed.
Our art collection features:
- Vintage public domain art: The majority of our designs are created by artists from history
- AI-generated art: Some of our pieces are AI-generated, and these are always clearly noted in the product listing
These photo printers are designed for standard-resolution files, but our digital art files are high-resolution to support beautiful large prints. Most files are too large for their systems.
Instead, we recommend:
- Online fine art printers
- Local print shops
- Chain retail printers like Office Depot, UPS, or FedEx
- Best option: Order directly from us for convenience and guaranteed fine art quality!
Want to use a photo printer anyway? You can resize the file to fit their requirements. Use this formula:
- Print size (inches) × 300 = pixel dimensions
- Example: For a 16 × 24 inch print, resize the 2:3 ratio image file to 4800 × 7200 px
- You can easily resize images at simpleimageresizer.com or with your computer's photo editor
We don't currently offer gift wrapping or personalized gift messages.
If you mark an order as a gift during checkout, Etsy allows you to send a separate gift teaser email to the recipient, but this doesn't affect the order packaging or include any custom notes.
Yes! If your order arrived damaged due to shipping or printing issues, we're happy to help. Please:
1. Message us directly (rather than leaving a review)
2. Include clear photos of:
- The order packaging
- All damaged items
- Evidence of the damage
We can offer a replacement with photographic proof of damage. Thank you for giving us the chance to make it right!
If you are a business and would like to purchase our art at wholesale prices, you can view our Faire wholesale catalog at: https://plumnearlyprints.faire.com.